2020 (70)Mercedes-Benz GLE 350 DE 4Matic AMG Line Premium PHEV, Just Serviced! FSH, One Owner

How car buying should be!
Brilliant from start to finish.

I've followed Richard and the team online for a long time and when the right car came up it was an easy decision to buy it from R Symons.

Serge was fantastic in answering the questions I had before I purchased and went into loads of detail which put my mind at ease.

When I came to collect the car, Jo walked me through the whole car and the features and was on hand to answer any questions I had.

The buying process didn't feel rushed as it so often is in the car trade - having an appointment only system is great and you feel the team is there to support your purchase.

The after sale care has been just as good helping me out with a few things.

Would certainly use R Symons for my next car purchase ????????????????

Excellent purchase and service
The company and staff provide an excellent service - from the owner Richard to the person who dealt with me - Lewis. Thank you and I love the Tesla

Thank you to Richard, Jo and team, you truly deliver a 5 star service.
My journey with R Symons started with a visit to find out more about Tesla’s and see if the Model 3 was something that would suit me, Jo kindly showed me around their current stock and spend quite some time with me. He gave me all the information I needed to take away and decide the direction I wanted to go in.
I arrange a second visit to take a test drive in one of their pool cars, Lewis came out with me and was brilliant at talking me through all the controls and systems. On Returning Richard showed me a selection of Model 3’s, including one that had just come in. The car that caught my eye was a 22plate LR AWD that was immaculate with fairly low mileage. I took the night to decide and called the next day to put down a holding deposit and arrange payment/collection.
On collection day Jo spent time with me setting up everything I needed and doing the normal paperwork, nothing was too much trouble and I felt extremely comfortable at all times.
No disappointment with aftersales either, it’s been a few weeks since I picked up the car. Being a Tesla novice I’ve had a few query’s (some a little silly) but the team at R Symons couldn’t have been any more helpful.
To conclude, I’ve thoroughly enjoyed this purchase and can’t recommend R Symons enough. Excellent knowledge of all things electric and great YouTube channel, well done and keep up the good work.

Outstanding service.
Living 600 miles away, I was initially a bit apprehensive about buying a car without being able to see it in person. However, Jo was incredibly helpful, answering all my questions over email and phone without any pressure to buy. The service was exceptional, and I can understand why so many people recommend them. From detailed information to arranging my travel, picking me up from the train station, and a seamless handover, everything was handled with patience and professionalism.

Thank you so much! I’ll definitely be recommending your service to friends.

A1 service from start to finish! Highly recommended!
I was doing research to see if a Tesla Model 3 was the right car for me and stumble upon their YouTube channel where they provided advice and information therefore helping me to make a decision. I looked on their website and by chance they had the perfect car! I dealt with Jo and he had all the answers to my questions and gave me sound and truthful advise. The process was smooth and stress free! He even went above and beyond and picked me up from the station on handover day! He walked me around the car and talked through all its features as this is my first EV. RS Symons definitely know their stuff and would definitely recommend them to anyone looking to buy an EV! Great service from start to finish!

Exceptional EV Buying Experience – Highly Recommend R Symons!
I recently purchased my first electric vehicle, a Tesla Model 3, from R Symons, and I couldn’t be happier with the experience. After following their YouTube channel for a few months, I found their content incredibly informative, which helped me make a confident choice on the right EV for my needs. Their videos provided valuable insights into both the cars and the company, building trust even before I stepped into their showroom.

The customer service was outstanding from start to finish. Jo and the entire R Symons team were knowledgeable, attentive, and genuinely dedicated to making the process seamless. When I saw the car in person, it exceeded my expectations, looking even better than the photos online. If you’re considering an EV, I highly recommend R Symons – they’ll guide you every step of the way.

R Symons - great car buying!!!
Excellent service all round from initial communication to driving off the forecourt. Great customer experience for me and knowledge of the vehicles was top notch. Totally recommend R Symons and his staff.

Team was very responsive to questions and provided very thorough replies and videos / pictures given the Model 3 was purchased online. The team is extremely knowledgeable about all things Tesla and would highly recommend them for a great purchasing experience. Vehicle was in impeccable condition on delivery and Lewis spent the extra time to walk us through all the vehicle features. Thanks to the RSEV team for a great experience!

I recently placed my Tesla P100D on brokerage with RSEV. Having spoken to Richard initially where he was completely honest and made me feel confident about placing my vehicle with them. I subsequently corresponded with the rest of the team who dealt with me in the same professional manner to achieve a positive outcome for both myself as seller and the new owner.
It took all the stress out of selling a car and I would thoroughly recommend them.

Excellent!
Top marks for the team at RSymons - Serge was meticulous in his prep of the car and giving me an induction into the world of Tesla. Would definitely recommend!